Macau Casinos Implement Staff Reductions Amidst COVID-19 Surge

Author of the posts By Hazel "Harmony" Price Jun14,2024

The Macau Gaming Inspection and Coordination Bureau (DICJ) instructed casinos to function with a significantly reduced workforce (90%) due to the city’s most severe COVID-19 surge since the pandemic’s start. This order, part of a broader strategy to limit viral transmission, necessitates a brief 10% decrease in overall casino activities, leaving many workers unoccupied.

Although planned as a temporary action from July 1st to July 8th, 2022, it delivers a considerable impact on casino personnel and administration. The timeframe of these limitations might be prolonged if the circumstances don’t recover.

Heightening the ambiguity, the DICJ recently (June 30th, 2022) removed the obligation for construction and casino staff to provide negative nucleic acid test results every 48 hours. A less complex rapid antigen test is now considered adequate. This choice was taken to ease the burden on testing centers caused by the high volume of workers requiring regular tests.

Formal confirmation of the staff reduction mandate from the DICJ is pending, but a statement is anticipated shortly.

By the conclusion of June 30th, 2022, Macau reported an additional 66 individuals with positive COVID-19 diagnoses, increasing its cumulative number of infections to 638 since the outbreak’s commencement.

Author of the posts

By Hazel "Harmony" Price

With a Ph.D. in Operations Research and a Master's in Hospitality Management, this accomplished writer has a deep understanding of the operational and logistical challenges facing modern casinos and the strategies used to optimize performance and customer satisfaction. They have expertise in queueing theory, revenue management, and service operations, which they apply to the analysis of casino operations and the development of strategies to improve efficiency, profitability, and customer loyalty. Their articles and reviews provide readers with a managerial perspective on the casino industry and the strategies used to drive operational excellence and customer delight.

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